The Call Center School Launches Free Course on Working Remotely for Contact Centers

At The Call Center School, we create engaging e-learning courses for training contact center employees (for frontline agents, supervisor, quality assurance, and workforce management). With the current outbreak of the coronavirus, contact centers face an entire new set of challenges.
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  1. It can answer common questions
  2. It can demonstrate how a product or service works
  3. It can discuss current trends

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