Career
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Greetings, my name is Marija, and I am the HR manager at Workanova!
Welcome to Workanova. If you speak fluently French, English, Portuguese, Spanish, Italian, or any other language and want to use it to work and provide outstanding customer service to our existing and new clients, you arrived at the right address. If you have or don't have any previous work experience in the customer service field than don't hesitate to contact me, I am here to provide you all the necessary information!
Be a team player
Show your potential
Use your chance to advance in career
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Our Office
Section 4 - Steps
Sourcing of Candidates
We proactively search for the most qualified candidates to join our team
First Round of The Selection Process
Language test
Second Round of Selection Process
HR interview and Hiring manager interview
Final Hiring Process
In some cases, our clients tend to get involved in the last stage of selecting the right candidate
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Benefits For Our Team
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Current Call
Center Jobs
Customer Support Agent
(All Languages)
We are looking for a proactive individual who has an interest in customer service and who is customer and goal-oriented with leading skills, to lead our existing and brand new projects and will be in charge of customer support center.
What will you do:
- Education of team members
- Team performance monitoring
- Writing all kind of reports
- Monitoring team members and tracking their calls to ensure that the highest service level being provided to the customer
- Setting clear goals and ensure that all targets are reached
- Lead and motivate employees
Requirements:
- Fluency in English, any other language will be considered as a plus
- Excellent MS Office skills
- Excellent communication skills
- Previous experience as team leader is mandatory
- High level of responsibility and can-do attitude
- Knowledge of customer service industry
- Minimum of a high school diploma
We are offering:
- Challenging and rewarding working environment
- Attractive salary
- Opportunity for personal and carrier development within the Company
- Work in a young, positive and supportive team
Please, write the name of the position you apply for in the subject of e-mail (hr@workanova.com).
Customer Support Manager
We are looking for a proactive individual who has interest in customer service and who is customer and goal oriented, to work in customer support center.
What will you do:
- Proficient interaction with a variety of online systems
- Effectively respond to customer requests and questions by phone, chat and email
- Deal with and help resolve any customer complaints
- Following operational procedures in every contact with the customer
Requirements:
- Fluency in English, any other language will be considered as a plus
- Excellent communication skills
- Strong customer and service orientation
- Can-do attitude
- Previous customer support experience is a plus
- Minimum of a high school diploma
We are offering:
- Challenging and rewarding working environment
- Attractive salary
- Opportunity for personal and carrier development within the Company
- Work in young, positive and supportive team
Please, write the name of the position you apply for in the subject of e-mail (hr@workanova.com).
Sales Manager
We are looking for a proactive, energetic and motivated individual who has an interest in sales and who is customer and goal-oriented with leading skills, to lead our existing and brand new projects and will be in charge of account management.
What will you do:
- Education of team members
- Team performance monitoring
- Sales report writing
- Monitoring team members and tracking their calls
- Setting clear goals and ensure that all targets are reached
- Constant maintenance of employee motivation and high energy level
Requirements:
- Fluency in English, any other language will be considered as a plus
- Excellent MS Office skills
- Excellent communication and negotiation skills
- Previous experience as team leader is mandatory
- High level of responsibility and can-do attitude
- Sales-minded work approach
- Knowledge of financial markets
- Minimum of a high school diploma
We are offering:
- Challenging and rewarding working environment
- Attractive fixed salary plus bonuses based on performance
- Opportunity for personal and carrier development within the Company
- Work in a young, positive and supportive team
Please, write the name of the position you apply for in the subject of e-mail (hr@workanova.com).
Sales Representative
(All Languages)
We are looking for a proactive, energetic and motivated individual who has an interest in sales and who is customer and goal-oriented, to work on our existing and brand new projects and will be in charge of account management.
What will you do:
- Provide the highest level of support and build strong and long-lasting client relationship
- Improve performance and hit goals
- Execute campaigns through outbound contact to customer
- Identify sales opportunities, and presenting an all-inclusive solution to end-users
- Following operational procedures in every contact with the customer
Requirements:
- Fluency in English is mandatory, any other language will be considered as a plus
- Excellent communication and negotiation skills
- Sales-minded work approach and can-do attitude
- Previous experience in sales will be considered as a plus
- Knowledge of financial markets
- Minimum of a high school diploma
We are offering:
- Challenging and rewarding working environment
- Attractive fixed salary plus bonuses based on performance
- Opportunity for personal and carrier development within the Company
- Work in a young, positive and supportive team
Please, write the name of the position you apply for in the subject of e-mail (hr@workanova.com).