SBC SUMMIT LISBON · STAND B606 · HALL 2
MANAGED PLAYER SUPPORT
Beyond
customer service.
WHY WORKANOVA · BUILT FOR IGAMING, NOT ADAPTED TO IT.
24/7 multilingual player support for iGaming operators.
Pre-trained agents, SLA-backed, live in your tools — without building another internal team.
WHO YOU’RE MEETING · WORKANOVA IN 60 SECONDS
Support solved, not staffed.
Workanova is a managed player-support provider built exclusively for iGaming. We run 24/7 multilingual support for operators — live chat, email & tickets, KYC & payments second line, QA and VIP — with pre-trained agents who go live in your tools in 4–8 weeks.
iGaming only
Casino and sportsbook player support is all we do — bonus mechanics, KYC flows and peak-night traffic are our default setting, not a learning curve.
Award-winning
SiGMA Best Customer Service Provider 2022 & 2023, Best Corporate Service Provider (Europe) 2024, shortlisted 2025, nominated 2026.
SLA-backed
Response times and quality scorecards live in the contract, not in the pitch. You keep the brand and the player relationship — we carry the coverage.
FIND US AT
B606
Hall 2
Across from the SBC Connect Lounge.
And phenomenal coffee at the stand.
→Open the live floor planHALL 2 · FLOOR PLAN
YOU ARE HERELounge
Let’s talk at B606.
Drop by Hall 2 whenever it suits you. We arrive with a model and rough economics — not a pitch deck.
Hall 2 · Stand B606
29 Sep – 1 Oct 2026
office@workanova.com
Scan to let Andrija know you’re dropping by.
We reply within 24 hours with a proposed time. No calendar spam.
WHAT WE DO · FIVE SERVICES. ONE MANAGED CX LAYER.
Live Chat
Under 30s response · QA on every chat
Email & Tickets
SLA alerts · zero carryover
2nd Line
KYC, payments, root-cause
Quality Assurance
Scorecards · 1:1 coaching
VIP Support
Senior agents · proactive
OUR AI TOOL · LAUNCHING SOON
An AI player-support platform built from the ground up for iGaming — trained on real player interactions, compliant by design, live in days.
COMING SOONONBOARDING · FROM FIRST CALL TO GO LIVE
TRUSTED BY
SiGMA Awards · Nominee · Best Customer Service Provider
Best for operators who want support solved, not staffed.
TAKE IT WITH YOU
The full stand one-pager — services, floor plan, onboarding timeline. Handy if you’re forwarding this to a colleague.
