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Live chat support
Email & ticket support
2nd line support
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Industries
Industry: iGaming
iGaming operators
Platform providers
Game studios
Licensing companies
Affiliate networks
Industry: E-commerce
Industry: Automotive
Industry: Fintech
Roles
CEO
COO / Head of operations
Head of customer experience / Head of support
Operations manager
Head of business development
CFO / Finance
Product manager
Pricing
Case studies
VIP retention & backlog
Trustpilot & review management
Resources
Knowledge base
Events
Jobs
Book a Call
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Home
Services
Live chat support
Email & ticket support
2nd line support
Quality assurance
VIP player support
About
Pricing
Contact
Home
Services
Live chat support
Email & ticket support
2nd line support
Quality assurance
VIP player support
Industries
Industry: iGaming
iGaming operators
Platform providers
Game studios
Licensing companies
Affiliate networks
Industry: E-commerce
Industry: Automotive
Industry: Fintech
Roles
CEO
COO / Head of operations
Head of customer experience / Head of support
Operations manager
Head of business development
CFO / Finance
Product manager
Pricing
Case studies
VIP retention & backlog
Trustpilot & review management
Resources
Knowledge base
Events
Jobs
✕
Home
Services
Live chat support
Email & ticket support
2nd line support
Quality assurance
VIP player support
About
Pricing
Contact
Home
Services
Live chat support
Email & ticket support
2nd line support
Quality assurance
VIP player support
Industries
Industry: iGaming
iGaming operators
Platform providers
Game studios
Licensing companies
Affiliate networks
Industry: E-commerce
Industry: Automotive
Industry: Fintech
Roles
CEO
COO / Head of operations
Head of customer experience / Head of support
Operations manager
Head of business development
CFO / Finance
Product manager
Pricing
Case studies
VIP retention & backlog
Trustpilot & review management
Resources
Knowledge base
Events
Jobs
✕
Home
Services
Live chat support
Email & ticket support
2nd line support
Quality assurance
VIP player support
Industries
Industry: iGaming
iGaming operators
Platform providers
Game studios
Licensing companies
Affiliate networks
Industry: E-commerce
Industry: Automotive
Industry: Fintech
Roles
CEO
COO / Head of operations
Head of customer experience / Head of support
Operations manager
Head of business development
CFO / Finance
Product manager
Pricing
Case studies
VIP retention & backlog
Trustpilot & review management
Resources
Knowledge base
Events
Jobs
ROLES
For CFOs:
Predictable support costs. No hidden overhead.
No salary ramp, no benefits, no office. Two cost components, monthly invoicing, and a deposit model that protects both sides.
Book a 15-min Fit Check
How the model works financially
Two components:
Engaged Personnel Costs + Workanova Fee Per Seat
Monthly invoicing —
issued at start of each month, covering previous month
Deposit:
1.5x monthly fee — applied to final month or delayed payments
Termination:
cancel anytime, no further financial commitments
VOIP costs:
borne directly by the client
What you avoid with outsourcing
Employer payroll taxes and benefits
Office, IT infrastructure, and equipment
HR overhead:
recruiting, onboarding, offboarding
Variable costs from turnover
Overtime and peak staffing risk
Book a 15-min Fit Check
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